Check before you pay — and we fix any problem.
Open your parcel in front of the delivery person. If anything is damaged, missing or not what you ordered, return it on the spot and pay nothing.
Tell us within 3 days if a product is damaged or not as described. Send a photo on WhatsApp and we will send a replacement or refund you.
Refunds go back to your bKash, Nagad or bank account within 3 working days.